| Question |
asked
on 10/31/2013
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I wanted to find out how long it would take for shipping. I'm leaving for vacation on Nov. 16.
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| Answer |
by Bill
on 11/5/2013
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If the order is placed today we will ship out by thursday or friday latest or sooner depending on size.
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| Question |
asked
on 12/1/2013
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Do you have a reference chart to be able to determine the size to order?
Thanks
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| Answer |
by kayla
on 12/4/2013
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Hello!
I just updated our product page with the sizing chart for you, but here is the information:
X-Small: Waist 24" to 27"
Small: Waist 27" to 31"
Medium: Waist 31" to 35"
Large: Waist 35" to 39"
X-Large: Waist 39" to 43"
Please note that if you are between sizes it would be best to order the next size up.
Thank you and I hope you have a marvelous day!
Sincerely,
Kayla
Customer Service
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| Question |
asked
on 7/17/2014
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What is the difference between this vest (Cruiser Skin Vest) and the ScubaPro Cruiser Vest? Does this one have a "sleeker" fit?
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by Bill
on 7/18/2014
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Hello, As far as I know we only have one and this is it and they are snorkeling vests that are like a pullover vest that inflates. Hope this helps. Thanks, Bill
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| Answer |
by Bill
on 7/18/2014
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Hello and thanks for your question. Best I can tell you are referencing the same item but yes they do have a sleek fit. I just changed the image maybe that will help also. Thanks, Bill
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| Question |
asked
on 11/18/2014
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Hello
Do you ship the snorkeling vest to South Africa?
Regards
Marlon
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| Answer |
by Bill
on 11/18/2014
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Hello, Yes we can ship to south africa using our freight forwarder partner, when you place your order please choose shipping address of:
GoldenState Freight
4888 East Tropicana Suite 1
Las Vegas, NV 89121
Please make sure that you open an account with us to make this happen as well as Please note the shipping address that you want at that time in the notes section of your order and we will set it up for you at no extra charge other than the shipping costs that our site publishes for this order. If you have any other questions let us know.
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| Question |
asked
on 12/31/2014
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What size do I need. I am a female, 5"4"
weight 169, broad shoulders, smaller waist?
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| Answer |
by Bill
on 1/3/2015
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Hello, I would try a medium but need to know chest size to be for sure. Remember these fit like a life vest so do not not need to be form fitting. Thanks, Bill
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| Question |
asked
on 1/5/2015
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Re the inflation tube
Do I have to unscrew to inflate or is it just a spring loaded tube that you push in to inflate and deflate
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| Answer |
by Bill
on 1/7/2015
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Hello, These have spring loaded tubes that you unscrew to press and inflate but to keep air from escaping you can screw it down as well to hold it tight. Hope this helps. Bill
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| Question |
asked
on 1/8/2015
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Dear reader,
I'm interested in buying 2 scubapro cruiser snorkeling vest but I'm not sure which size will fit me and my mother. We are from the Netherlands so for us its not easy to return the vests and change the size.
What I do know are the measurements of our body.
First one (woman): chest 42", waist 38", hips 42", 5'7' tall and 180 lbs.
Second one (woman): chest 35", waist 31", hips 35", 5'5' tall and 135 lbs.
Can you give us some advice about the size we need?
Thanks in advance.
Best regards,
Nina Gracio Jose
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| Answer |
by Bill
on 1/9/2015
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Hello and thanks for your questions, I would go large and medium. Thanks, Bill
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| Question |
asked
on 1/25/2015
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Hi,
I am inquiring about the size of vest I will need.
I am female, 5ft 1 tall. Weigh about 122lbs. Waist 32 inches. Bust is 34c.
Also do you sell crotch straps to go with the vest? I have read some reviews to suggest this maybe helpful as vest can ride up in use? How long would this vest take to arrive in the uk? Thank you.
Dee.
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| Answer |
by Bill
on 1/27/2015
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Hello and thanks for your question. I would go with a Medium. These are zippered and do not requite crotch straps so I would not know how you could add them since they don't come that way. It would take about a week to get to you via priority mail or about 3 to 4 days to a freight forwarder. Thanks, Bill
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| Question |
asked
on 2/18/2015
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I have a 46 inch chest and a 34 inch waist. What size should I order?
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| Answer |
by jamie
on 2/18/2015
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Hello, I would say that you should go with an X-Large. That will be your best bet. If you have any further questions, feel free to call us at 1.866.728.2293 or 1.702.897.5111. Sincerely, Jamie, Customer Service
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| Question |
asked
on 3/15/2015
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I am 5'4"tall and weigh 136 lbs. and 33"around the waist. What size do you recommend?
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by Bill
on 3/16/2015
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Hello, you should be a Medium as long as chest measurements are in line with height and weight. Please advise and we will go from there for you. Thanks, Bill
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| Question |
asked
on 3/6/2016
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What is the difference between the Cruiser and Cruiser Skin
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| Answer |
by Bill
on 3/8/2016
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Hello, The skin part refers to the "skin dive" or snorkeling. Hope this makes sense. Thanks, Bill
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| Question |
asked
on 1/5/2017
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I am 5'2 and weigh 135. What size should I order?
My husband is 5'10 and weighs 250 what size should he order?
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| Answer |
by chris
on 1/6/2017
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Hi,
Thanks for your question. Here is the sizing that is set up by Scubapro:
X-Small: Waist 24" to 27"
Small: Waist 27" to 31"
Medium: Waist 31" to 35"
Large: Waist 35" to 39"
X-Large: Waist 39" to 43"
*Note: If you are between sizes please order the next size up. Thank you!
for your husband, I would recommend a size XL. For you, I would recommend either a size Small or Medium, depending on waist size. If you have any other questions, please let us know.
Thanks
Divemaster Chris
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| Question |
asked
on 2/24/2017
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Scubapro cruiser snorkeling vest
color-orange
Can I purchase it from your store ?
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| Answer |
by chris
on 2/28/2017
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Hi,
Thanks for your question. We only sell the high visibility yellow color in the ScubaPro Cruiser Skin Dive Safety Snorkeling Vest. If you have any other questions, please let us know.
Thanks
Divemaster Chris
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| Question |
asked
on 3/2/2019
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Hello,
Where can I find sizing info for the scubapro cruiser inflatable vest?
Specifically I need it for the S and XS sizes.
Thanks,
Phillip ; ]
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| Answer |
by Bill
on 3/4/2019
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Hello,
Those sizes are available and here is the sizing:
X-Small: Belly button around to belly button 24" to 27"
Small: Belly button around to belly button 27" to 31"
Please advise we have you taken care of.
Thanks,
Instructor Bill
1 866 728 2293
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| Question |
asked
on 4/10/2019
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what is your return policy
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| Answer |
by chris
on 4/11/2019
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Hi,
Thanks for your question. Here is a copy of our return policy
Exchanges & Returns
We understand that occasionally a product you purchase from us may need to be exchanged or returned. In order to have this process run as smoothly as possible you need to follow the steps below.
Make sure the item returnable in accordance with our policies and return conditions, i.e. new and in original manufacturer packaging with tags attached to be received in our warehouse within 60 days* from the day you received the item as confirmed by the shipper. Used & Special Order items are non-returnable. (Clearance Item Policy is 30 Days and a 75% Credit toward another purchase.)
Request a RMA number by using our online form (opens in new window). Make sure you have your OnlineScuba.com or Amazon.com order number.
Write your Return Authorization Number (RMA#) clearly on the outside of the package with a copy of the return form you will print when completing the online form. If the RMA# is not visibly written on the outside of package it may be refused at delivery and we will not be responsible for shipping costs.
RMA Package Example
Send the package to us via the best method available in your area. For your protection, items must be returned shipping prepaid, insured for value and safely wrapped to prevent damage. We do not accept C.O.D. shipments. Please use carriers that offer delivery notification such as UPS, USPS, DHL or FedEx. Using one of these carriers will make shipment tracking possible. The merchandise is still your property until it reaches our warehouse and we are not responsible for any shipping damages occurring at this point.
Mail the items to the following address:
Attn: Returns
OnlineScuba
4888 E. Tropicana Suite 2
Las Vegas, Nevada 89121
USA
When your properly authorized pre-paid package is received back in our facilities, we will mark the date received on the package and inspect its condition. Any items returned that are used, damaged, or incomplete as described in our return conditions are subject to the following:
Charged a restock fee of up to 50% item purchase price depending on the damage
Returned at purchasers expense
25% restock fee will be charged if any item is received past the allotted time
Unauthorized returns (no RMA#) will incur a 25% restock fee or refusal of package at our discretion.
Once the items have been visually inspected, your order will be sent to Shipping for an exchange (we cover the shipping costs for the first exchange), or Accounting for a refund in accordance with these policies. Please allow 7-10 business days for refunds to be processed.
Return shipping charges are the purchaser's responsibility. Items received in error will be returned at our expense. Orders that included free shipping offers will have the actual shipping deducted from the refund amoun
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